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Brand Armor AI

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Microsoft Teams

Send alerts and summaries to a Teams channel so stakeholders can respond quickly without constantly checking the dashboard.

Value you get

  • Real-time visibility when a high-priority issue shows up.
  • Weekly/monthly summaries posted to the right channel.
  • Shared context for cross-functional teams (brand, marketing, compliance).

How to set it up (admin)

  1. In Microsoft Teams, open the channel where you want notifications.
  2. Create an Incoming Webhook for that channel and copy the webhook URL.
  3. In Brand Armor AI, open Integrations and connect Microsoft Teams.
  4. Select which notification types you want (start with a small set).
  5. Send a test message to confirm delivery.

What you can configure

  • Destination channel: where messages are posted.
  • Notification types: choose which events are allowed to post to Teams.
  • Enable/disable: temporarily stop messages without removing configuration.

How we deliver messages

When an event occurs, we format a short Teams message with the key details and post it to your configured channel. Your webhook URL is stored securely in your workspace settings.

Troubleshooting

  • No messages arrive: confirm the integration is enabled and a test message succeeds.
  • Wrong channel: double-check you created the webhook in the intended channel.